Privacy policy

Updated 9 November 2026. This policy explains how BuildSquad handles personal information when you shop at mybuildsquad.com, use the BuildSquad Mac app, or contact us.

What we collect

When you shop or sign in, we receive contact, account and order details, such as your email address, billing information, purchase history and license status. Shopify and its payment providers process your payment details. When you browse the store, cookies and pixels may collect device, visit and checkout activity. If you contact us, we keep the details you share so we can respond.

How the app handles your work

The Mac app can store workspace files and drafts on your device. When you use an AI feature, the app may send prompts, relevant files or context to BuildSquad and the AI provider selected for that feature. We record credit usage and may temporarily store results so you can recover a completed task. When you connect a third-party app, we use the access you grant to carry out requested work. You can revoke access through the connected service. Only submit content you are allowed to share.

How we use and share information

We use this information to run the store and app, fulfill orders, email license keys and sign-in codes, manage credits, support customers, prevent fraud and comply with the law. Shopify provides the store and checkout, Supabase supports accounts and fulfillment, and Resend sends email. AI and integration providers process information needed for features you use. Shopify and advertising partners may use cookies and pixels to measure ads and personalize advertising, subject to your privacy choices and applicable law. You can use cookie and privacy controls where available, and read Shopify’s consumer privacy policy.

Storage and retention

Our providers may process information outside Australia, including in the United States. We use access controls to protect account and order records. We keep information as needed to operate your account, fulfill orders, handle disputes and meet recordkeeping obligations.

Your privacy choices

Email viltrumclub@gmail.com to ask for access, correction or deletion, or to make a privacy complaint. We may verify your identity before acting. We’ll review your request and reply. If you’re in Australia and remain concerned, you can contact the Office of the Australian Information Commissioner. We’ll update this page when our practices change.